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Glovista Global Service

Redefining Outsourcing with AI-Driven Solutions

We blend traditional outsourcing with AI technology to revolutionize customer interactions

We firmly believe that AI technology is at its best when paired with human ingenuity. As an AI-driven company, we advocate for the integration of AI to elevate employee potential, rather than replace it. This allows our clients and partner companies to reassign their talented workforce to roles where they can flourish and contribute even more profoundly to the organization's success.

 

Our extensive range of services allows businesses to concentrate on their core competencies while we take care of their non-core processes.

Our Services

Our Services

Here are the services we’ve redefined with AI, transforming traditional processes to deliver greater efficiency and results:

On Call Support

  • AI-Powered Inbound Support

  • Technical support

  • Smart AI Appointment Scheduler

  • Customer retention

  • Debt collection

  • Reservations and bookings

  • AI Feedback & Survey Calls

  • Non-Delivery / Returns

Back Office Support

  • Customer lifecycle management

  • AI Live Chat Assistant

  • Email support

  • Social media support (ORM)

  • Help desk support

  • Data entry and management

  • Claims processing

Sales and Renewals

  • Live video product demo Support

  • Outbound sales support

  • Reactivation & Renewals

  • Upselling and cross-selling

  • Lead generation

  • Guided retry of Payment failure and E - com order checkout

  • Account Management

  • Live video product demo Support

Testimonials

" Partnering with Glovista transformed how we handle customer support during peak seasons. Their hybrid AI model ensured that routine queries were resolved instantly, allowing our live agents to focus on complex issues. As a result, we saw a 40% improvement in response times and a 25% boost in customer satisfaction. Glovista is not just an outsourcing provider—they are an extension of our team."

– Rajiv Sharma, Operations VP, TrendyKart

Contact Us

Address: 1108-Eleventh floor,  Techno It Park, New Link Rd, near Eskay Road, Eksar Village, Eksar, Borivali West, Mumbai, Maharashtra 400091

Tel. +91 99300 04558

© 2020 by Glovista Global Service

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